I’m not one to write reviews often but felt the need to give this company some well deserved props! Their customer service is absolutely top notch! Asked a few questions via Facebook messenger before ordering and they always responded right away. Believe I ordered on Thursday and received on Saturday!
Upon opening the box the top bar had sustained some minor damage during shipping (not companies fault). I sent a few pictures through FB messenger to show them what happened . Again, they immediately responded and provided me with the option of having them ship another bar out or taking a very fair discount on the one that was damaged. I opted to take the discount and that was processed immediately as well.
On top of that the rack is very well made and I know it will last a long time. I would highly recommend this company to anyone looking for a good quality rack and absolutely great customer service. In todays day and age Tuwa Pro stands head and shoulders above other companies I’ve dealt with. Keep up the great work!
I’ll be ordering the Moab single bar and roof/side bars soon!
Thank you so much for your feedback Will, our family owned company values each and every person that place their trust in us. We work hard everyday to supply them with the best possible experience, we are glad that we could provide that for you! We truly appreciate you, thank you!
Hello Thomas, we appreciate your comment. We are very thankful!
Install goes as many installs goes, a learning curve, yet this one didn’t have much of one. It’s point blank easy and totally doable for one person.
I got only half the rack system but plan on doing the full rack system.
•Install took me just over an hour
•Instructions clear and concise
•Customer service is top notch best in the industry
•This is a real head turner
•Only bed rack I could find that has 3 height stages, and able to be a half rack.
•Lots of install points for accessories
•And STILL ALLOWS for a tonneau cover?!?! Yes please!
•Probably the best looking rack that flows well with the gladiator.
Extremely happy and looking forward to more products this company will offer in the future. Flipping 5 out of 5. Bravo Zulu guys 🤘🏼
Hey Ethan, we thank you for taking the time to write us a review, it really means a lot to us, we appreciate the listings of pros about our product and services, we appreciate it, your kind words makes our whole crew smile and keep doing what we love the most, we are thankful to you. Your Gladiator looks awesome! We are glad that our product and services could satisfy your expectations, we thank you once again and remember to stay wild!
Thank you for such an amazing product. My friends have all indicated how much it fits the style of my Jeep Gladiator as if it was designed specifically for it. I was looking for a bolt-on product that allowed me to attach additional accessories. It even permits the use of a tonneau cover. It has met all my needs and then some. Thank you.
Hello David, we are thankful for your comment, your kind review really means a lot to us, it motivates us to keep looking forward and keep doing what we love, we are glad that our product reached all of your expectations. That gladiator looks incredible! we thank you for being awesome! Stay safe and have fun.
Easy Install! Looks Great on my jeep Gladiator. Sturdy and good Material.
plenty of nuts, bolts and washer.
Hey JP, we are thankful for you taking your time to give us a comment, we really appreciate that. Send us some pictures to see how amazing your gladiator looks! We are glad that our installation process was trouble-free and easy, enjoy and be safe.