Terms and conditions

Welcome to TUWA PRO®️!

TUWA PRO®️ is owned and operated by TUWA Pro LLC.
These are the terms and conditions for: https://tuwapro.com
(Hereby “TUWA PRO®️”).
The following terms and conditions apply to the website, products and services offered by TUWA PRO®️. This includes the mobile and tablet versions as well as any other version of TUWA PRO®️ accessible via desktop, mobile, tablet, social media or other devices.
The use of the website and the purchase of the products (hereinafter referred to as "Products") from such website, means that you agree to these terms and conditions as set out below (hereinafter referred to as "Terms").
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS.

  1. ELIGIBLITY

You may use the website and purchase the products only in compliance with these terms and all applicable local, state, national, and international laws, rules, and regulations.
Access to the website and services is available to all ages, however, it is the responsibility of parents and legal guardians to determine whether any of the content, services and products are appropriate for their children or minors in custody.
You represent and warrant that all registration information you submit is accurate and truthful; and that your use of the website does not violate any applicable law or regulation. TUWA PRO®️ may, in its sole discretion, refuse to offer the website and products to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the website is revoked in such jurisdictions. 
By using the website and purchase the products, you represent and warrant that you have the full right, power and authority to enter into these terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these terms. 

  1. ACCOUNT

If you register on the website, you will be required to choose a password and you may be asked for additional information regarding your account. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to immediately notify TUWA PRO®️ of any unauthorized use of your password or account or any other breach of security and ensure that you log out from your account at the end of each session. You may never use another user’s account without prior authorization from TUWA PRO®️. TUWA PRO®️ will not be liable for any loss or damage arising from your failure to comply with this agreement.
You can control your account and the way you interact with the service by changing your account settings, you can also modify the content of your cards through the "My Cards" option.
By providing TUWA PRO®️ with your email address and phone number you consent to our use of your email address to send you notices about the services, including those required by law. We may also use your email address and phone number to send you notifications and other messages, such as changes to service features, news, and special content. If you do not wish to receive these emails, you may opt-out of receiving them by sending us your withdrawal request via the contact information or by using the "unsubscribe" option in the emails or mobile notifications. Opting out may prevent you from receiving emails about updates, news or offers.
Users may cancel their accounts at any time and for any reason by following the instructions on the website or by sending us their request through our contact information. That termination will only result in the deletion of the account and the deletion of all the personal data granted to TUWA PRO®️.
TUWA PRO®️ reserves the right to terminate your account or your access immediately, with or without notice to you, and without liability to you, if TUWA PRO®️ believes that you have breached any of these terms, furnished TUWA PRO®️ with false or misleading information, or interfered with use of the platform or the service by others.

  1. SHOPPING ON THE WEBSITE

When you place an order, you offer to buy the products for the price advertised and indicated on the website at the time of purchase. Please check correctly the variants, sizes, colors and features of the products before placing an order.
When a customer places an order, TUWA PRO®️ will send that customer an email which aims to confirm the purchase and payment. This email confirmation will be produced automatically so that the user has the confirmation of his purchase and the details of the order.
TUWA PRO®️ may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time in its sole discretion. If an order is cancelled, any payments made for products will be refunded in full. This does not affect your statutory rights.
All new orders are considered separately and each is treated individually.
Important information for California residents:
WARNING: Cancer and Reproductive Harm.
For more information please visit: www.P65Warnings.ca.gov

  1. PRICES

TUWA PRO®️ reserves the right to determine the price for the products. Product prices and shipping costs are subject to change at any time according to the value of exchange rates.
TUWA PRO®️ will make reasonable efforts to keep the price information published on the website up to date. We encourage you to check our website periodically for current pricing information.
Will always try to make sure that the prices on the website is accurate. However, some errors in terms of price may occur from time to time, including but not limited to human error, mechanical error or the like. Should an error in pricing be discovered, the customer will be informed of such error. The option to reconfirm the order will be given to the user at the correct price. The user also has the option to cancel the order should the user not be satisfied with the correct price communicated on the said product order.

  1. PAYMENTS

Products will be paid for through the payment methods available on the website. The customer must pay the price of the product as stipulated in the order before the product is shipped and delivered to the customer. Payment will be charged to your credit/debit card immediately after placing the order for the product(s) you have purchased. Once the transaction has been processed, we will send an electronic receipt to the email address you provide at the time of ordering. 
Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the products. TUWA PRO®️ reserves the right to contract any payment platform available in the market, which treats your data for the exclusive purpose of processing the purchase of the products.

  1. PRODUCT DESCRIPTIONS

TUWA PRO®️ attempts to be as accurate as possible. However, TUWA PRO®️ does not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free. Product descriptions and images may vary according to the colour resolution of the user's device screen. 

  1. DISCLAIMER

By accessing the website and the content available on the website (blog), you accept personal responsibility for the results of using the information available on the content.  You agree that TUWA PRO®️ has not guaranteed the results of any actions taken, whether or not advised by this website or the content. TUWA PRO®️ provides resources and content for informational purposes only. However, you acknowledge that your ultimate success or failure will be the result of your own efforts, your particular situation, and a number of other circumstances that are beyond TUWA PRO®️’ control. The purchase and use of the products available on the website is at your own risk and responsibility.

  1. COPYRIGHT

TUWA PRO®️ is a registered trademark and is protected under copyright and intellectual property laws. All materials on TUWA PRO®️, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, artwork, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by TUWA PRO®️ or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all Materials on TUWA PRO®️ are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without TUWA PRO®️ prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize TUWA PRO®️ or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.

  1. COPYRIGHT COMPLAINTS
TUWA PRO®️ respects the intellectual property of others, and expects users to do the same.  If you believe, in good faith, that any materials provided on or in connection with the “TUWA PRO®️” website infringe upon your copyright or other intellectual property right, please send the following information to: 
  1. Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
  2. A statement specifically identifying the location of the infringing material, with enough detail that TUWA PRO®️ may find it on the “TUWA PRO®️” website.  Please note: it is not sufficient to merely provide a top-level URL.
  3. Your name, address, telephone number and e-mail address.
  4. A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.
  5. A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  6. An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.
  1. USER CONTENT

Certain features of the website may allow Users to upload content to the website, which may consist of images, video, text and other content. You retain any copyrights you may have in user content that you provide to TUWA PRO®️ through the website. TUWA PRO®️ is not responsible for the accuracy, safety or legality of the user content you provide through the website. Users are solely and exclusively responsible for their content and the consequences of providing it. By providing user content through the website, you grant TUWA PRO®️ a worldwide, non-exclusive, fully paid-up right and license to host, store, transfer, display, perform, reproduce, publish, modify and display your content through the website.

  1. PROHIBITED ACTIVITIES
The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons, or other material), as well as the infrastructure used to provide such content and information, are owned by or licensed to TUWA PRO®️ by third parties. For all content other than your content, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or resell any information or services obtained from or through the website. In addition, the following activities are prohibited:
  1. Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the website, including, but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with these terms.
  2. Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  3. Deep-link to any part of our website for any purpose without our express written permission;
  4. "Frame", "mirror" or otherwise incorporate any part of the Services into any other website or service without our prior written permission;
  5. Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by 1080 London in connection with the website and the services
  6. Evade, disable or otherwise interfere with security-related features of the Services or features which prevent or restrict the use or copying of any content. 
  1. THIRD PARTIES

Through your use of the “TUWA PRO®️” website and services you may encounter links to third party websites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where “TUWA PRO®️” provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that TUWA PRO®️ are in no way responsible or liable for any such third-party sites. 

  1. INDEMNIFICATION
You agree to defend and indemnify TUWA PRO®️ and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
  • Your breach of this Agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Product purchase. 
  1. ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by TUWA PRO®️ for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.

  1. CHANGES AND TERMINATION

We may change the website and these Terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these Terms. Your continued use of the website constitutes your acceptance of any changes to these Terms and any changes will supersede all previous versions of the Terms. Unless otherwise specified herein, all changes to these Terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these Terms at any time by notifying you in writing (including by email) or without any warning.

  1. PERSONAL DATA

Any personal information you post on or otherwise submit in connection with the purchase of products will be used in accordance with our Privacy Policy. Please refer to our Privacy Policy.

  1. INTEGRATION CLAUSE

This agreement together with the Privacy Policy and any other legal notices published by TUWA PRO®️, shall constitute the entire agreement between you and TUWA PRO®️ concerning and governs your use of the website.

  1. DISPUTES

You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, application, interpretation, or validity of these Terms or the use of the website shall be settled by binding arbitration between you and TUWA PRO®️, except that each party retains the right to bring an individual action in a court of competent jurisdiction.

  1. FINAL PROVISIONS

These terms are governed by the USA laws. Use of our website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.
Our performance of these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of our website or information provided to or gathered by us with respect to such use.
If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
Any rights not expressly granted herein are reserved.

  1. CONTACT INFORMATION
If you have questions or concerns about these Terms or the products, please contact us through our contact page or via the contact information below:
TUWA PRO®️.
Phone: 1-833 TUWAPRO (8892776)
Email: customerservice@tuwapro.com