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Chevrolet Silverado 1500 / 2500 MOAB Bed Rack System
BF45215
Regular price $759.10TUWA Pro®️ 4CX Series MOAB BED RACK SYSTEM has been modularly designed to handle and transfer cargo in transport vehicles, which allows expanding the capacity of the space for transporting and handling cargo, while its modular design offers greater versatility in its use, with the possibility of different configurations for the best use of the cargo space, adapting to the different needs of use, also having a height adjustment system that allows its use in different Pick Up Trucks.
TUWA Pro®️ 4CX Series CHASE RACK- BEDRACK is made up of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pickup Truck, its possibility of vertical height adjustment allows to provide in the same system several alternatives for the transfer of different dimensions and for different uses or purposes from recreational use to commercial use.
- TUWA Pro®️ Lifetime Warranty against manufacturing defects.* Paint & Finishes 1 Year Limited Warranty
- Designed to expand the capacity of the space for transporting and handling cargo in your Pick Up Truck, offering greater versatility in its use, also having a height adjustment system: 17 ”below cabin level / 19.5” level Cabin / 23 ”Above Cabin Level.
-
Made with carbon steel and black powder coating finish paint for extreme protection and corrosion resistance / Bed Rack System MAX Rated Capacity Evenly Distributed (Static) 600 Lbs / Dynamic Capacity 300 Lbs / Off-Road Capacity 200 Lbs
- Modular System with Multiple Configurations / Exchangeable Parts and Upgrades Available.
- Installation does not require drilling* or modifying original parts of the vehicle (However, it includes fixing points created specifically in case the user prefers to install by drilling) * Some models may need to be install by drilling
- Unique & Patent Pending Design
CA Residents:⚠️WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Handling Time: Orders placed before 2pm EST on stocked items are shipped the same business day. Any orders placed after 2pm EST will ship the next business day. If for any reason one of our items are out of stock, we will contact you as soon as possible by email. We ship year round with the exception of the following federal holidays if they land on a weekday: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's Day.
Shipping Cost/Method: We provide free shipping anywhere in the contiguous U.S. with FedEx Ground with the exception of P.O. boxes. If you live in Canada, Alaska, Hawaii, Puerto Rico or other U.S. Territories shipping prices can vary. Please Note: Taxes and import fees may apply, and are solely the responsibility of the buyer.
Shipping & Delivery Time: All orders are shipped via FedEx ground from Longwood, Florida. Once your order ships, you will be provided with a tracking number. We cannot guarantee the delivery time frame provided by FedEx, however we can provide you an approximate guideline for shipping with FedEx Ground:
- Florida/ Georgia 1-2 business days,
- Southeaster U.S.A. in 2-3 business days
- Northeaster and Central U.S.A in 3-4 business days
- Western U.S.A. (North & South) in 4-5 business days.
- For territories outside of the contiguous U.S. it will likely take approximately 45 business days.
Tracking your Package: Tracking is provided directly from FedEx. In the event you are unable to access tracking through smartliner-usa.com, your order can be tracked via the FedEx website, utilizing the provided tracking number here.
Shipping - Lost/ Damage Package: If your order is lost, stolen or damaged please contact our customer service by phone 1-833 TUWAPRO (8892776) email customerservice@tuwapro.com and we will be happy to help resolve the situation as soon as possible.
Holiday Shipping: Most orders for the contiguous U.S. are received within 7 business days or less. However, with the holiday season some delays may occur due to high volume of orders, weather conditions, etc. We apologize in advance if your order falls in this category, and TUWA Pro®️ ships orders on time, however transportation is what causes delays.
You may return your item for a refund or exchange within 15 days of the delivery date. Product must be purchased from TUWA Pro®️. If you purchased from an authorized seller of our product please contact them for your return or exchange.
All merchandise being returned to TUWA PRO®️ must be pre-approved by TUWA PRO®️ you must contact us (customerservice@tuwapro.com) so we may provide you with a TUWA PRO®️ Return Authorization Number (TPRA#) All returns must include the TUWA PRO®️ Return Authorization Number (TPRA#) on the package or your returned package might be rejected by our return center.
Customers are responsible for all return shipping costs and exchanges, shipping insurance not attributed to warranted defects or mis-shipment on the part of TUWA Pro®️.
If you return your item without the TUWA PRO®️ Return Authorization Number (TPRA#), your refund or exchange will NOT be processed. We will also provide you with a return address and packaging instructions for the return. Items must be returned in new and unused condition in their original packaging and include the return form. Returns without the return form, TUWA Pro®️ Return Authorization Number (TPRA#) or items that are returned damaged because of improper/careless shipping or packing will be rejected. We reserve the right to deny a full refund of the purchase price if the product is not returned in new or unused condition. If you are returning the item because it was damaged in transit, we will gladly exchange the part of the product damaged or give a full refund as long we are notified within 48hrs after delivery. If you have received an incorrect item or purchased the wrong item please contact us.
Chevrolet Silverado 1500 / 2500 MOAB MOAB Chase Rack
RF45215
Regular price $559.00 Sale price $489.00 Save $70.00
TUWA Pro®️ 4CX Series MOAB CHASE RACK is part of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pick Up Truck, it possesses a height adjustment system made to fit your needs and taste, with this you have the possibility to upgrade to the Full Bed Rack System for more functions and features
TUWA Pro®️ 4CX Series CHASE RACK- BEDRACK is made up of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pickup Truck, its possibility of vertical height adjustment allows to provide in the same system several alternatives for the transfer of different dimensions and for different uses or purposes from recreational use to commercial use.
- TUWA Pro®️ Lifetime Warranty against manufacturing defects.* Paint & Finishes 1 Year Limited Warranty
- Designed to expand the capacity of the space for transporting and handling cargo in your Pick Up Truck, offering greater versatility in its use, also having a height adjustment system: 17 ”below cabin level / 19.5” level Cabin / 23 ”Above Cabin Level.
-
Made with carbon steel and black powder coating finish paint for extreme protection and corrosion resistance / Bed Rack System MAX Rated Capacity Evenly Distributed (Static) 600 Lbs / Dynamic Capacity 300 Lbs / Off-Road Capacity 200 Lbs
- Modular System with Multiple Configurations / Exchangeable Parts and Upgrades Available.
- Installation does not require drilling* or modifying original parts of the vehicle (However, it includes fixing points created specifically in case the user prefers to install by drilling) * Some models may need to be install by drilling
- Unique & Patent Pending Design
CA Residents:⚠️WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Handling Time: Orders placed before 2pm EST on stocked items are shipped the same business day. Any orders placed after 2pm EST will ship the next business day. If for any reason one of our items are out of stock, we will contact you as soon as possible by email. We ship year round with the exception of the following federal holidays if they land on a weekday: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's Day.
Shipping Cost/Method: We provide free shipping anywhere in the contiguous U.S. with FedEx Ground with the exception of P.O. boxes. If you live in Canada, Alaska, Hawaii, Puerto Rico or other U.S. Territories shipping prices can vary. Please Note: Taxes and import fees may apply, and are solely the responsibility of the buyer.
Shipping & Delivery Time: All orders are shipped via FedEx ground from Longwood, Florida. Once your order ships, you will be provided with a tracking number. We cannot guarantee the delivery time frame provided by FedEx, however we can provide you an approximate guideline for shipping with FedEx Ground:
- Florida/ Georgia 1-2 business days,
- Southeaster U.S.A. in 2-3 business days
- Northeaster and Central U.S.A in 3-4 business days
- Western U.S.A. (North & South) in 4-5 business days.
- For territories outside of the contiguous U.S. it will likely take approximately 45 business days.
Tracking your Package: Tracking is provided directly from FedEx. In the event you are unable to access tracking through smartliner-usa.com, your order can be tracked via the FedEx website, utilizing the provided tracking number here.
Shipping - Lost/ Damage Package: If your order is lost, stolen or damaged please contact our customer service by phone 1-833 TUWAPRO (8892776) email customerservice@tuwapro.com and we will be happy to help resolve the situation as soon as possible.
Holiday Shipping: Most orders for the contiguous U.S. are received within 7 business days or less. However, with the holiday season some delays may occur due to high volume of orders, weather conditions, etc. We apologize in advance if your order falls in this category, and TUWA Pro®️ ships orders on time, however transportation is what causes delays.
You may return your item for a refund or exchange within 15 days of the delivery date. Product must be purchased from TUWA Pro®️. If you purchased from an authorized seller of our product please contact them for your return or exchange.
All merchandise being returned to TUWA PRO®️ must be pre-approved by TUWA PRO®️ you must contact us (customerservice@tuwapro.com) so we may provide you with a TUWA PRO®️ Return Authorization Number (TPRA#) All returns must include the TUWA PRO®️ Return Authorization Number (TPRA#) on the package or your returned package might be rejected by our return center.
Customers are responsible for all return shipping costs and exchanges, shipping insurance not attributed to warranted defects or mis-shipment on the part of TUWA Pro®️.
If you return your item without the TUWA PRO®️ Return Authorization Number (TPRA#), your refund or exchange will NOT be processed. We will also provide you with a return address and packaging instructions for the return. Items must be returned in new and unused condition in their original packaging and include the return form. Returns without the return form, TUWA Pro®️ Return Authorization Number (TPRA#) or items that are returned damaged because of improper/careless shipping or packing will be rejected. We reserve the right to deny a full refund of the purchase price if the product is not returned in new or unused condition. If you are returning the item because it was damaged in transit, we will gladly exchange the part of the product damaged or give a full refund as long we are notified within 48hrs after delivery. If you have received an incorrect item or purchased the wrong item please contact us.
Chevy Colorado MOAB Chase Rack
RM45210
Regular price $559.00 Sale price $489.00 Save $70.00
TUWA Pro®️ 4CX Series MOAB CHASE RACK is part of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pick Up Truck, it possesses a height adjustment system made to fit your needs and taste, with this you have the possibility to upgrade to the Full Bed Rack System for more functions and features
TUWA Pro®️ 4CX Series CHASE RACK- BEDRACK is made up of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pickup Truck, its possibility of vertical height adjustment allows to provide in the same system several alternatives for the transfer of different dimensions and for different uses or purposes from recreational use to commercial use.
- TUWA Pro®️ Lifetime Warranty against manufacturing defects.* Paint & Finishes 1 Year Limited Warranty
- Designed to expand the capacity of the space for transporting and handling cargo in your Pick Up Truck, offering greater versatility in its use, also having a height adjustment system: 17 ”below cabin level / 19.5” level Cabin / 23 ”Above Cabin Level.
-
Made with carbon steel and black powder coating finish paint for extreme protection and corrosion resistance / Bed Rack System MAX Rated Capacity Evenly Distributed (Static) 600 Lbs / Dynamic Capacity 300 Lbs / Off-Road Capacity 200 Lbs
- Modular System with Multiple Configurations / Exchangeable Parts and Upgrades Available.
- Installation does not require drilling* or modifying original parts of the vehicle (However, it includes fixing points created specifically in case the user prefers to install by drilling) * Some models may need to be install by drilling
- Unique & Patent Pending Design
CA Residents:⚠️WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Handling Time: Orders placed before 2pm EST on stocked items are shipped the same business day. Any orders placed after 2pm EST will ship the next business day. If for any reason one of our items are out of stock, we will contact you as soon as possible by email. We ship year round with the exception of the following federal holidays if they land on a weekday: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's Day.
Shipping Cost/Method: We provide free shipping anywhere in the contiguous U.S. with FedEx Ground with the exception of P.O. boxes. If you live in Canada, Alaska, Hawaii, Puerto Rico or other U.S. Territories shipping prices can vary. Please Note: Taxes and import fees may apply, and are solely the responsibility of the buyer.
Shipping & Delivery Time: All orders are shipped via FedEx ground from Longwood, Florida. Once your order ships, you will be provided with a tracking number. We cannot guarantee the delivery time frame provided by FedEx, however we can provide you an approximate guideline for shipping with FedEx Ground:
- Florida/ Georgia 1-2 business days,
- Southeaster U.S.A. in 2-3 business days
- Northeaster and Central U.S.A in 3-4 business days
- Western U.S.A. (North & South) in 4-5 business days.
- For territories outside of the contiguous U.S. it will likely take approximately 45 business days.
Tracking your Package: Tracking is provided directly from FedEx. In the event you are unable to access tracking through smartliner-usa.com, your order can be tracked via the FedEx website, utilizing the provided tracking number here.
Shipping - Lost/ Damage Package: If your order is lost, stolen or damaged please contact our customer service by phone 1-833 TUWAPRO (8892776) email customerservice@tuwapro.com and we will be happy to help resolve the situation as soon as possible.
Holiday Shipping: Most orders for the contiguous U.S. are received within 7 business days or less. However, with the holiday season some delays may occur due to high volume of orders, weather conditions, etc. We apologize in advance if your order falls in this category, and TUWA Pro®️ ships orders on time, however transportation is what causes delays.
You may return your item for a refund or exchange within 15 days of the delivery date. Product must be purchased from TUWA Pro®️. If you purchased from an authorized seller of our product please contact them for your return or exchange.
All merchandise being returned to TUWA PRO®️ must be pre-approved by TUWA PRO®️ you must contact us (customerservice@tuwapro.com) so we may provide you with a TUWA PRO®️ Return Authorization Number (TPRA#) All returns must include the TUWA PRO®️ Return Authorization Number (TPRA#) on the package or your returned package might be rejected by our return center.
Customers are responsible for all return shipping costs and exchanges, shipping insurance not attributed to warranted defects or mis-shipment on the part of TUWA Pro®️.
If you return your item without the TUWA PRO®️ Return Authorization Number (TPRA#), your refund or exchange will NOT be processed. We will also provide you with a return address and packaging instructions for the return. Items must be returned in new and unused condition in their original packaging and include the return form. Returns without the return form, TUWA Pro®️ Return Authorization Number (TPRA#) or items that are returned damaged because of improper/careless shipping or packing will be rejected. We reserve the right to deny a full refund of the purchase price if the product is not returned in new or unused condition. If you are returning the item because it was damaged in transit, we will gladly exchange the part of the product damaged or give a full refund as long we are notified within 48hrs after delivery. If you have received an incorrect item or purchased the wrong item please contact us.
Ford F-150 MOAB Bed Rack System
BF45115
Regular price $759.10TUWA Pro®️ 4CX Series MOAB BED RACK SYSTEM has been modularly designed to handle and transfer cargo in transport vehicles, which allows expanding the capacity of the space for transporting and handling cargo, while its modular design offers greater versatility in its use, with the possibility of different configurations for the best use of the cargo space, adapting to the different needs of use, also having a height adjustment system that allows its use in different Pick Up Trucks.
TUWA Pro®️ 4CX Series CHASE RACK- BEDRACK is made up of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pickup Truck, its possibility of vertical height adjustment allows to provide in the same system several alternatives for the transfer of different dimensions and for different uses or purposes from recreational use to commercial use.
- TUWA Pro®️ Lifetime Warranty against manufacturing defects.* Paint & Finishes 1 Year Limited Warranty
- Designed to expand the capacity of the space for transporting and handling cargo in your Pick Up Truck, offering greater versatility in its use, also having a height adjustment system: 17 ”below cabin level / 19.5” level Cabin / 23 ”Above Cabin Level.
-
Made with carbon steel and black powder coating finish paint for extreme protection and corrosion resistance / Bed Rack System MAX Rated Capacity Evenly Distributed (Static) 600 Lbs / Dynamic Capacity 300 Lbs / Off-Road Capacity 200 Lbs
- Modular System with Multiple Configurations / Exchangeable Parts and Upgrades Available.
- Installation does not require drilling* or modifying original parts of the vehicle (However, it includes fixing points created specifically in case the user prefers to install by drilling) * Some models may need to be install by drilling
- Unique & Patent Pending Design
CA Residents:⚠️WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Handling Time: Orders placed before 2pm EST on stocked items are shipped the same business day. Any orders placed after 2pm EST will ship the next business day. If for any reason one of our items are out of stock, we will contact you as soon as possible by email. We ship year round with the exception of the following federal holidays if they land on a weekday: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's Day.
Shipping Cost/Method: We provide free shipping anywhere in the contiguous U.S. with FedEx Ground with the exception of P.O. boxes. If you live in Canada, Alaska, Hawaii, Puerto Rico or other U.S. Territories shipping prices can vary. Please Note: Taxes and import fees may apply, and are solely the responsibility of the buyer.
Shipping & Delivery Time: All orders are shipped via FedEx ground from Longwood, Florida. Once your order ships, you will be provided with a tracking number. We cannot guarantee the delivery time frame provided by FedEx, however we can provide you an approximate guideline for shipping with FedEx Ground:
- Florida/ Georgia 1-2 business days,
- Southeaster U.S.A. in 2-3 business days
- Northeaster and Central U.S.A in 3-4 business days
- Western U.S.A. (North & South) in 4-5 business days.
- For territories outside of the contiguous U.S. it will likely take approximately 45 business days.
Tracking your Package: Tracking is provided directly from FedEx. In the event you are unable to access tracking through smartliner-usa.com, your order can be tracked via the FedEx website, utilizing the provided tracking number here.
Shipping - Lost/ Damage Package: If your order is lost, stolen or damaged please contact our customer service by phone 1-833 TUWAPRO (8892776) email customerservice@tuwapro.com and we will be happy to help resolve the situation as soon as possible.
Holiday Shipping: Most orders for the contiguous U.S. are received within 7 business days or less. However, with the holiday season some delays may occur due to high volume of orders, weather conditions, etc. We apologize in advance if your order falls in this category, and TUWA Pro®️ ships orders on time, however transportation is what causes delays.
You may return your item for a refund or exchange within 15 days of the delivery date. Product must be purchased from TUWA Pro®️. If you purchased from an authorized seller of our product please contact them for your return or exchange.
All merchandise being returned to TUWA PRO®️ must be pre-approved by TUWA PRO®️ you must contact us (customerservice@tuwapro.com) so we may provide you with a TUWA PRO®️ Return Authorization Number (TPRA#) All returns must include the TUWA PRO®️ Return Authorization Number (TPRA#) on the package or your returned package might be rejected by our return center.
Customers are responsible for all return shipping costs and exchanges, shipping insurance not attributed to warranted defects or mis-shipment on the part of TUWA Pro®️.
If you return your item without the TUWA PRO®️ Return Authorization Number (TPRA#), your refund or exchange will NOT be processed. We will also provide you with a return address and packaging instructions for the return. Items must be returned in new and unused condition in their original packaging and include the return form. Returns without the return form, TUWA Pro®️ Return Authorization Number (TPRA#) or items that are returned damaged because of improper/careless shipping or packing will be rejected. We reserve the right to deny a full refund of the purchase price if the product is not returned in new or unused condition. If you are returning the item because it was damaged in transit, we will gladly exchange the part of the product damaged or give a full refund as long we are notified within 48hrs after delivery. If you have received an incorrect item or purchased the wrong item please contact us.
Customer Reviews
Based on 4 reviews
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J
Very easy to put together. Made well with heavy steel. The powder coat its nice. I love the ability to change the height. I have mine set to the the highest setting and it doesnt make much wind noise. The only complaint I have is that it isnt exactly compatible with a bed cover. The only way to get mine to fit, would be to cut the mounting brackets that tie it to the bed of the truck and then i would have to drill the bed rails to bolt it down. This would allow me to install the cover but i wouldnt be able to open it because its a trifold. I suppose a roll up would work but im pretty sure you still have to cut the mounting brackets to get it work. the over hang of the brackets are just too thing to allow clearance for the cover. Over all its pretty awesome.
Hello Justin, we are thankful for your comment, we really appreciate you and your kind words about our product. Yes, unfortunately trifold covers are a different case scenario, generally depending on your covers brand and model you can install the cover with our rack without the having to do any modifications. However, there are limitations that will prevent the cover from opening and closing. We will follow up via email in case that you have any questions. Thank you once again and enjoy!
P
So easy to install I didn't need directions. Looks sharp!!
Hi Patrick, thank you for your comment we really appreciate that. We are glad that you didn’t have any trouble during the assembly process and that our product could satisfy your expectations. Thanks again and stay wild! ( your ford-f-150 is stunning, what a piece of art!)
J
Thank You TUWA …….it’s a great rack!
Hello there John, thank you so much for your comment, your feedback really matters to us. Welcome to the family and be wild!
f
Ford F-150 MOAB Bed Rack System
Hey Feron, thank you for your comment!
Ford F-150 MOAB Chase Rack
RF45115
Regular price $559.00 Sale price $489.00 Save $70.00
TUWA Pro®️ 4CX Series MOAB CHASE RACK is part of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pick Up Truck, it possesses a height adjustment system made to fit your needs and taste, with this you have the possibility to upgrade to the Full Bed Rack System for more functions and features
TUWA Pro®️ 4CX Series CHASE RACK- BEDRACK is made up of an "INTEGRATED LOAD HANDLING SYSTEM" designed to efficiently adapt to the space of the Pickup Truck, its possibility of vertical height adjustment allows to provide in the same system several alternatives for the transfer of different dimensions and for different uses or purposes from recreational use to commercial use.
- TUWA Pro®️ Lifetime Warranty against manufacturing defects.* Paint & Finishes 1 Year Limited Warranty
- Designed to expand the capacity of the space for transporting and handling cargo in your Pick Up Truck, offering greater versatility in its use, also having a height adjustment system: 17 ”below cabin level / 19.5” level Cabin / 23 ”Above Cabin Level.
-
Made with carbon steel and black powder coating finish paint for extreme protection and corrosion resistance / Bed Rack System MAX Rated Capacity Evenly Distributed (Static) 600 Lbs / Dynamic Capacity 300 Lbs / Off-Road Capacity 200 Lbs
- Modular System with Multiple Configurations / Exchangeable Parts and Upgrades Available.
- Installation does not require drilling* or modifying original parts of the vehicle (However, it includes fixing points created specifically in case the user prefers to install by drilling) * Some models may need to be install by drilling
- Unique & Patent Pending Design
CA Residents:⚠️WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Handling Time: Orders placed before 2pm EST on stocked items are shipped the same business day. Any orders placed after 2pm EST will ship the next business day. If for any reason one of our items are out of stock, we will contact you as soon as possible by email. We ship year round with the exception of the following federal holidays if they land on a weekday: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas and New Year's Day.
Shipping Cost/Method: We provide free shipping anywhere in the contiguous U.S. with FedEx Ground with the exception of P.O. boxes. If you live in Canada, Alaska, Hawaii, Puerto Rico or other U.S. Territories shipping prices can vary. Please Note: Taxes and import fees may apply, and are solely the responsibility of the buyer.
Shipping & Delivery Time: All orders are shipped via FedEx ground from Longwood, Florida. Once your order ships, you will be provided with a tracking number. We cannot guarantee the delivery time frame provided by FedEx, however we can provide you an approximate guideline for shipping with FedEx Ground:
- Florida/ Georgia 1-2 business days,
- Southeaster U.S.A. in 2-3 business days
- Northeaster and Central U.S.A in 3-4 business days
- Western U.S.A. (North & South) in 4-5 business days.
- For territories outside of the contiguous U.S. it will likely take approximately 45 business days.
Tracking your Package: Tracking is provided directly from FedEx. In the event you are unable to access tracking through smartliner-usa.com, your order can be tracked via the FedEx website, utilizing the provided tracking number here.
Shipping - Lost/ Damage Package: If your order is lost, stolen or damaged please contact our customer service by phone 1-833 TUWAPRO (8892776) email customerservice@tuwapro.com and we will be happy to help resolve the situation as soon as possible.
Holiday Shipping: Most orders for the contiguous U.S. are received within 7 business days or less. However, with the holiday season some delays may occur due to high volume of orders, weather conditions, etc. We apologize in advance if your order falls in this category, and TUWA Pro®️ ships orders on time, however transportation is what causes delays.
You may return your item for a refund or exchange within 15 days of the delivery date. Product must be purchased from TUWA Pro®️. If you purchased from an authorized seller of our product please contact them for your return or exchange.
All merchandise being returned to TUWA PRO®️ must be pre-approved by TUWA PRO®️ you must contact us (customerservice@tuwapro.com) so we may provide you with a TUWA PRO®️ Return Authorization Number (TPRA#) All returns must include the TUWA PRO®️ Return Authorization Number (TPRA#) on the package or your returned package might be rejected by our return center.
Customers are responsible for all return shipping costs and exchanges, shipping insurance not attributed to warranted defects or mis-shipment on the part of TUWA Pro®️.
If you return your item without the TUWA PRO®️ Return Authorization Number (TPRA#), your refund or exchange will NOT be processed. We will also provide you with a return address and packaging instructions for the return. Items must be returned in new and unused condition in their original packaging and include the return form. Returns without the return form, TUWA Pro®️ Return Authorization Number (TPRA#) or items that are returned damaged because of improper/careless shipping or packing will be rejected. We reserve the right to deny a full refund of the purchase price if the product is not returned in new or unused condition. If you are returning the item because it was damaged in transit, we will gladly exchange the part of the product damaged or give a full refund as long we are notified within 48hrs after delivery. If you have received an incorrect item or purchased the wrong item please contact us.