Package Protection by EasyPost
NSG-SHIPINS-000-050
Regular price $0.75Protect your purchase from lost, damaged, or stolen shipments.
We want to provide you peace of mind for your shipments, with integrity and sympathy towards every claim.
Learn more about Norton Shopping Guarantee with Package Protection.
- Florida/ Georgia 1-2 business days,
- Southeaster U.S.A. in 2-3 business days
- Northeaster and Central U.S.A in 3-4 business days
- Western U.S.A. (North & South) in 4-5 business days.
- For territories outside of the contiguous U.S. it will likely take approximately 45 business days.
Tracking your Package: Tracking is provided directly from FedEx. In the event you are unable to access tracking through smartliner-usa.com, your order can be tracked via the FedEx website, utilizing the provided tracking number here.
Shipping - Lost/ Damage Package: If your order is lost, stolen or damaged please contact our customer service by phone 1-833 TUWAPRO (8892776) email customerservice@tuwapro.com and we will be happy to help resolve the situation as soon as possible.
Holiday Shipping: Most orders for the contiguous U.S. are received within 7 business days or less. However, with the holiday season some delays may occur due to high volume of orders, weather conditions, etc. We apologize in advance if your order falls in this category, and TUWA Pro®️ ships orders on time, however transportation is what causes delays.
Bed Rack Systems must be installed in accordance with Tuwa Pro installation guide. The Limited Lifetime Warranty is effective for as long as the original retail purchaser owns the product and the warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person.
Damage to our products caused either by accidents, fire, vandalism, negligence, any type of modifications to the products, mis-installation, or mis-use is not covered by this warranty.
If you have a warranty claim, you can contact us at 321-972-8207 or by email to customerservice@tuwapro.com to evaluate all the best options