Customer Reviews
I called many times and talked with many folks that all 100 told me there rack would fit and clear the shark fin. I was very skeptical so a called and asked many times. Well we are 2 hours in and guess what! Does not clear shark fin at all. We have a video shoot for our new tent and it’s too late to cancel so now we are out $1000s, have no rack or tent. This is bush leaf basic crap right here. To say I’m pissed off is a joke. When I called this was all news to them and threw the owner under the bus, as they should. I own sparks overland and we don’t let folks answer the phone unless they are knowledgeable of the products. Just the bare minimum would be nice.
This product was recommended to me by another enthusiast. I'm super happy that it was. It's made quite well, and is versatile for a number of applications. In fact, I'm back looking for additional accessories.
Hello Mike! Thank you so much for taking the time to leave us a review. We are happy to hear that you were recommended to us and you're super happy with the Shiprock Height Adjustable Bed Rack for your Ram. We take pride in creating high-quality and versatile products for our fellow enthusiasts. We'd love to see your build, so feel free to share pictures of your adventures out on the trails with us at customerservice@tuwapro.com or by tagging us on Instagram @tuwpro. Thank you and Enjoy the Adventure!
Great looking product, easy to install. I love the looks! On top of that the costumer service is amazing. Rafael is amazing. instead of selling me the product, he had me come in to make sure it will fit my vehicle. We look at it and they gave me some suggestions. If felt like talking to your buddies. And I love that. My application is somewhat different than others, I just needed a rack that i can haul my surf rods and still maintain that nice look. The TUWA achieved that. Thanks guys!
Hello Matty! Thank you for the great review! We are happy to hear that you are satisfied with the bed rack system and the service provided by Rafael. We always strive to provide the best customer service experience and we are happy to have helped you find the perfect solution for your needs. If you would like to share pictures of your build, you can tag us on Instagram @tuwapro or email at customerservice@tuwapro.com. Thank you and Enjoy the Adventure!
Have been looking for a rack for awhile. I needed it to be compatible with my existing cover. It says that it is. Not so much. It is a lot to put together. Still tweaking my cover. It looks good.
Hello Brian! Thank you for your feedback & review. We're happy to hear that the 4CX Series Shiprock Height Adjustable Bed Rack looks good on the Ram 1500 / 2500. We apologize for any inconvenience you may have experienced with compatibility with your existing cover. Our team is always happy to assist with insatllation questions and rack compatibility, please don't hesitate to reach out to customerservice@tuwapro.com and we will be happy to help! Thank you and Enjoy the Adventure!
Adapted to work with my truck. I can’t say enough, good things about this company and their products.
Hello James. Thank you so much for your kind words! We're happy to hear that the Shiprock Height Adjustable Bed Rack System worked well with your truck. We truly appreciate your support and for choosing TUWA Pro. Thank you and Enjoy the Adventure!
