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Why did you delete my review????
The good the bad and the ugly!
The good - looks good and will do what I wanted it for to carry my kayaks.
The bad - this is a universal fit rack and is not specific for the Ridgeline. The instructions are next to useless. Lots of bolts and brackets that you will not need. Not enough of the bolts and washers that you do need (had to purchase from local hardware store)
will not work with North Mountain roll up bed cover.
The ugly - build quality, the corners that slide into to uprights for height adjustment are way to tight and bent just out of shape making almost impossible to adjust the height, had to hammer 3 of them into position.
Delivery, two boxes were dispatched one arrived within the advertised schedule the other 4 days later.
Value for money - I think this racking system is not worth more than $500.
Hello Andrew, we did not delete your review at all, we want to reply to every single review posted despite the stars that it shows because every single feedback is important for us in order to get better as a company. We are truly sorry that you didn't have the best experience with our company and respect your opinion about our product, we apologize in behalf of FedEx for the mishandling of your merchandise, we did reach out and offer to accept the return of the product in order to provide a full refund for your order but sadly we never received a reply. Thank you for your review, have a wonderful day!
The bars are sturdy and well-made and fit nicely with the TuwaPro bed rack installed in my Ridgeline.
Hey Grant!! We are happy to hear that. Thank you for your comment and Enjoy the Adventure!!
Great looking rack…pretty straightforward install…it definitely fits along with a bak industries revolver tonneau cover….just some minor blemishes when I opened the package from being scrapped on something …overall happy with the product. Would like to know what type/brand touch up spray paint to use to cover the exposed metal…
Hello Ryan!! Thank you so much for your important feedback. We apologize in behalf of the carrier for the mishandling of your packages, this is something that we are addressing with them. We will contact you directly to try and get this resolve for you! Thank you once again and Enjoy the Adventure!
I had someone install the Moab Bed Rack. He was very impressed by the appearance, quality and fit of the pieces. I love the flexibility to attach at various points of the bed rack and side bars. I hope to enjoy years of use in the field. I should add, Otto was most helpful with info during the Chat process.
Hello Grant!! We are glad that we were able to respond all of your questions and provide you with help when needed. We appreciate you and your comment!!
Thank you and Enjoy the Adventure!!
Shopping experience was good. Unfortunately I did not know before purchasing, the rail predrilled holes do not align to the Moab rack predrilled holes. Disappointed that I need to modify the rack for the rails.
Hello Jason! Thank you so much for your important feedback. This is something that we are addressing and will fix as soon as possible. We will let you know when this happens. Thank you once again, we value the time and we will use it to keep getting better!